Clear plans in SAR, for the whole account, not per user

Yes. Watsio doesn't limit the number of messages or chats on any plan. What differs between plans is the number of contacts, team members and campaigns, and the AI limits. Meta fees are charged separately based on Meta's official rate card, and you pay them to Meta directly with zero margin from us.

Meta (the owner of WhatsApp) charges for each message your business sends, based on its category (marketing, utility, authentication) and the recipient's country. Since 1 October 2026, customer service replies inside the 24-hour window are also charged after a monthly free allowance per number (1,000 replies under Meta's current policy), and this includes replies from the AI assistant. Approximate rates in Saudi Arabia: about SAR 0.22 per marketing message and about SAR 0.04 per utility, service or authentication message, before VAT (Meta tariff since 1 October 2026, changes quarterly). Messages your customers send you are always free. Meta bills you directly, and Watsio adds no margin. Learn more in our WhatsApp API pricing article.

The prices shown are before VAT (15%).

You can try any plan for 14 days with all its features, without entering a payment card. Create your account on the sign-up page and start right away.

Yes. If you're not satisfied, you can request a full refund of your subscription fees within 30 days of your first payment. The guarantee covers Watsio subscription fees (not Meta fees). Details are in our terms and conditions.

Self-setup is free: you set up your account yourself with step-by-step guides. Managed setup is an optional service from SAR 1,490 one-time (50% off with annual billing), where our team sets up the connection, templates and AI assistant with you.

You won't be charged anything extra. The assistant pauses automatic replies until the start of next month or until you upgrade your plan. Your customers' messages still reach the inbox as usual, and your team can reply without limits. You get an alert as soon as this happens.

For the whole account. Each plan includes a number of team members with no extra per-user fees: 3 on Lite, 6 on Starter, 15 on Growth and unlimited on Professional. Your whole team replies from the same WhatsApp number.

Meta sets this limit, not Watsio. A new account starts at 250 unique customers every 24 hours for conversations you start, and the limit rises automatically to 2,000, then 10,000 and more as your business is verified and your message quality stays high. Replying to customers who message you first doesn't count toward this limit. We help you raise the limit quickly.

Your number stays yours. When you connect, the number moves from the WhatsApp app to the official platform, and you reply from the Watsio dashboard and mobile app. Your old chats stay on your phone. If your number is connected to another provider today, we can move it for you. If you want to keep using the WhatsApp app, use a second number for your business.

If you're just starting or have a small team, Lite is enough. If you have a store on Salla, Zid or Shopify, Starter is the best fit because it connects your store. If WhatsApp is a main sales channel and you have a team, Growth is the best fit. If you need everything unlimited or a custom integration, choose Professional or a custom plan.

We'll design a custom plan with integrations to your systems and a dedicated account manager. Book a call and let's talk about what you need.